{"id":12967,"date":"2021-08-31T11:39:44","date_gmt":"2021-08-31T09:39:44","guid":{"rendered":"https:\/\/www.invarture.com\/?p=12967"},"modified":"2026-11-05T17:14:11","modified_gmt":"2026-11-05T16:14:11","slug":"webinar-itsm-connector-for-sap","status":"publish","type":"post","link":"https:\/\/www.invarture.com\/en\/webinar-itsm-connector-for-sap\/","title":{"rendered":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:104%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2><span style=\"color: #0000ff;\"><b>Webinar \u00e0 la demande<\/b><\/span><\/h2>\n<h2><span style=\"color: #0000ff;\"><b>Cr\u00e9ez automatiquement des tickets d\u2019incidents complets dans SAP avec ITSM Connector for SAP<\/b><\/span><\/h2>\n<p><b>70 % du temps de r\u00e9solution des incidents SAP est consacr\u00e9 \u00e0 la collecte de toutes les informations n\u00e9cessaires.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Les \u00e9quipes support SAP re\u00e7oivent chaque jour de tr\u00e8s nombreux rapports d\u2019erreurs incomplets. Elles consacrent alors beaucoup temps au recueil des informations manquantes aupr\u00e8s des utilisateurs SAP, par e-mail et t\u00e9l\u00e9phone. Un temps pr\u00e9cieux allou\u00e9 \u00e0 la recherche d\u2019informations plut\u00f4t qu\u2019\u00e0 la r\u00e9solution du probl\u00e8me initial.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La solution <strong><a href=\"https:\/\/www.invarture.com\/en\/itsm-connector-for-sap\/\" target=\"_blank\" rel=\"noopener\">ITSM Connector for SAP<\/a><\/strong> permet la <strong>cr\u00e9ation de tickets d\u2019incidents directement dans votre plateforme ITSM existante, depuis l\u2019UI SAP (SAP GUI ou Fiori)<\/strong>. Tous les champs du ticket sont renseign\u00e9s automatiquement en fonction de r\u00e8gles param\u00e9trables, <\/span><span style=\"font-weight: 400;\">certains \u00e9l\u00e9ments suppl\u00e9mentaires comme des copies d\u2019\u00e9cran pouvant \u00eatre rattach\u00e9s <\/span><span style=\"font-weight: 400;\">sous forme de pi\u00e8ces jointes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consultez notre dernier webinar avec notre nouveau partenaire STA Consulting, \u00e9diteur de la solution ITSM Connector for SAP. <\/span><span style=\"font-weight: 400;\">Vous y d\u00e9couvrirez notamment :<\/span><\/p>\n<ul>\n<li><strong> \u00a0 Quels sont les points critiques du support SAP<\/strong><\/li>\n<\/ul>\n<ul>\n<li><strong> \u00a0 Comment s\u2019effectue la collecte automatique des informations relatives \u00e0 un incident SAP lors de la cr\u00e9ation d\u2019un ticket de support directement dans ServiceNow, mais \u00e9galement n\u2019importe quelle autre plateforme ITSM du march\u00e9<\/strong><\/li>\n<\/ul>\n<ul>\n<li><strong> \u00a0 Comment la solution assure une r\u00e9solution des tickets d\u2019incidents 28% plus rapide et une diminution des co\u00fbts de support associ\u00e9s<\/strong><\/li>\n<\/ul>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-2\"><h2><strong><span style=\"color: #0000ff;\">Consultez le webinar :<\/span><\/strong><\/h2>\n<\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-transform:none;\"><p>Pour visionner le webinar dans son int\u00e9gralit\u00e9, nous vous invitons \u00e0 cliquer sur le bouton ci-dessous :<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-1 fusion-button-default-span\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button-border-radius-top-left:10px;--button-border-radius-top-right:10px;--button-border-radius-bottom-right:10px;--button-border-radius-bottom-left:10px;--button_gradient_top_color:#3973fe;--button_gradient_bottom_color:#3973fe;--button_gradient_top_color_hover:#165cff;--button_gradient_bottom_color_hover:#165cff;\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Voir le replay du webinar \u00ab Cr\u00e9ez automatiquement des tickets d&#039;incidents complets dans SAP avec ITSM Connector \u00bb\" aria-label=\"Voir le replay du webinar \u00ab Cr\u00e9ez automatiquement des tickets d&#039;incidents complets dans SAP avec ITSM Connector \u00bb\" href=\"https:\/\/www.invarture.com\/en\/replay\/itsm-connector-tickets-incidents\/\"><i class=\"fa-sign-in-alt fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Voir le replay du webinar<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:104%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#d3d1d1;border-color:#d3d1d1;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":13141,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"categories":[93,94,4],"tags":[],"class_list":["post-12967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenements-passes","category-itsm-connector-for-sap","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents<\/title>\n<meta name=\"description\" content=\"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.invarture.com\/en\/webinar-itsm-connector-for-sap\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents\" \/>\n<meta property=\"og:description\" content=\"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.invarture.com\/en\/webinar-itsm-connector-for-sap\/\" \/>\n<meta property=\"og:site_name\" content=\"Invarture\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-31T09:39:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-05T16:14:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/ITSM-webinar.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Manon Gravereau\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Manon Gravereau\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/\"},\"author\":{\"name\":\"Manon Gravereau\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/#\\\/schema\\\/person\\\/c7f9e99859a91cd9f22798286b96d390\"},\"headline\":\"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents\",\"datePublished\":\"2021-08-31T09:39:44+00:00\",\"dateModified\":\"2026-11-05T16:14:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/\"},\"wordCount\":2786,\"image\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.invarture.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Webinar-ITSM.png\",\"articleSection\":[\"Ev\u00e9nements\",\"ITSM Connector for SAP\",\"News\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/\",\"url\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/\",\"name\":\"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.invarture.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Webinar-ITSM.png\",\"datePublished\":\"2021-08-31T09:39:44+00:00\",\"dateModified\":\"2026-11-05T16:14:11+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/#\\\/schema\\\/person\\\/c7f9e99859a91cd9f22798286b96d390\"},\"description\":\"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.invarture.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Webinar-ITSM.png\",\"contentUrl\":\"https:\\\/\\\/www.invarture.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Webinar-ITSM.png\",\"width\":1200,\"height\":330},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/webinar-itsm-connector-for-sap\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.invarture.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/#website\",\"url\":\"https:\\\/\\\/www.invarture.com\\\/\",\"name\":\"Invarture\",\"description\":\"DevOps Solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.invarture.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.invarture.com\\\/#\\\/schema\\\/person\\\/c7f9e99859a91cd9f22798286b96d390\",\"name\":\"Manon Gravereau\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g\",\"caption\":\"Manon Gravereau\"},\"sameAs\":[\"http:\\\/\\\/invarture.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents","description":"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.invarture.com\/en\/webinar-itsm-connector-for-sap\/","og_locale":"en_GB","og_type":"article","og_title":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents","og_description":"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.","og_url":"https:\/\/www.invarture.com\/en\/webinar-itsm-connector-for-sap\/","og_site_name":"Invarture","article_published_time":"2021-08-31T09:39:44+00:00","article_modified_time":"2026-11-05T16:14:11+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/ITSM-webinar.png","type":"image\/png"}],"author":"Manon Gravereau","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Manon Gravereau","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#article","isPartOf":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/"},"author":{"name":"Manon Gravereau","@id":"https:\/\/www.invarture.com\/#\/schema\/person\/c7f9e99859a91cd9f22798286b96d390"},"headline":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents","datePublished":"2021-08-31T09:39:44+00:00","dateModified":"2026-11-05T16:14:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/"},"wordCount":2786,"image":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#primaryimage"},"thumbnailUrl":"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png","articleSection":["Ev\u00e9nements","ITSM Connector for SAP","News"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/","url":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/","name":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents","isPartOf":{"@id":"https:\/\/www.invarture.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#primaryimage"},"image":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#primaryimage"},"thumbnailUrl":"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png","datePublished":"2021-08-31T09:39:44+00:00","dateModified":"2026-11-05T16:14:11+00:00","author":{"@id":"https:\/\/www.invarture.com\/#\/schema\/person\/c7f9e99859a91cd9f22798286b96d390"},"description":"La solution ITSM Connector for SAP permet de cr\u00e9er des tickets d\u2019incidents directement dans votre plateforme ITSM, depuis l\u2019UI SAP.","breadcrumb":{"@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#primaryimage","url":"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png","contentUrl":"https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png","width":1200,"height":330},{"@type":"BreadcrumbList","@id":"https:\/\/www.invarture.com\/webinar-itsm-connector-for-sap\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.invarture.com\/"},{"@type":"ListItem","position":2,"name":"ITSM Connector for SAP : cr\u00e9ation automatique de tickets d\u2019incidents"}]},{"@type":"WebSite","@id":"https:\/\/www.invarture.com\/#website","url":"https:\/\/www.invarture.com\/","name":"Invarture","description":"DevOps Solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.invarture.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.invarture.com\/#\/schema\/person\/c7f9e99859a91cd9f22798286b96d390","name":"Manon Gravereau","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/32dcc15347db9dfab2ed0ce06bf342d126046826acf0ee357d022691d211a0e4?s=96&d=mm&r=g","caption":"Manon Gravereau"},"sameAs":["http:\/\/invarture.com"]}]}},"rttpg_featured_image_url":{"full":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"landscape":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"portraits":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"thumbnail":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-150x150.png",150,150,true],"medium":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-300x83.png",300,83,true],"large":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-1024x282.png",1024,282,true],"1536x1536":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"2048x2048":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"trp-custom-language-flag":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",18,5,false],"blog-large":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-669x272.png",669,272,true],"blog-medium":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-320x202.png",320,202,true],"recent-posts":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-700x330.png",700,330,true],"recent-works-thumbnail":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-66x66.png",66,66,true],"fusion-200":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-200x55.png",200,55,true],"fusion-400":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-400x110.png",400,110,true],"fusion-600":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-600x165.png",600,165,true],"fusion-800":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-800x220.png",800,220,true],"fusion-1200":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM.png",1200,330,false],"portfolio-full":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-940x330.png",940,330,true],"portfolio-one":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-540x272.png",540,272,true],"portfolio-two":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-460x295.png",460,295,true],"portfolio-three":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-300x214.png",300,214,true],"portfolio-five":["https:\/\/www.invarture.com\/wp-content\/uploads\/2021\/08\/Webinar-ITSM-177x142.png",177,142,true]},"rttpg_author":{"display_name":"Manon Gravereau","author_link":"https:\/\/www.invarture.com\/en\/author\/m-gravereau-invarturecom\/"},"rttpg_comment":2,"rttpg_category":"<a href=\"https:\/\/www.invarture.com\/en\/category\/evenements-passes\/\" rel=\"category tag\">Ev\u00e9nements<\/a> <a href=\"https:\/\/www.invarture.com\/en\/category\/itsm-connector-for-sap\/\" rel=\"category tag\">ITSM Connector for SAP<\/a> <a href=\"https:\/\/www.invarture.com\/en\/category\/news\/\" rel=\"category tag\">News<\/a>","rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/posts\/12967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/comments?post=12967"}],"version-history":[{"count":2,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/posts\/12967\/revisions"}],"predecessor-version":[{"id":22607,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/posts\/12967\/revisions\/22607"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/media\/13141"}],"wp:attachment":[{"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/media?parent=12967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/categories?post=12967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarture.com\/en\/wp-json\/wp\/v2\/tags?post=12967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}